Lower bills
A fouled coil and a low refrigerant charge measurably increase running costs. Cleaning and correcting them is far cheaper than absorbing that cost each month.
Maintenance agreements that
protect your investment.
Two scheduled inspections a year maintain your manufacturer warranty, hold system efficiency, and give you priority when demand peaks. Cancel at any time.
The case for maintenance
What a maintenance agreement provides
Warranty stays valid
Nearly every manufacturer requires documented annual maintenance as a condition of warranty. Without those records, a major component claim can be refused.
Priority scheduling
On the first day of extreme weather the schedule fills within hours. Agreement holders are scheduled ahead of general service calls.
Systems last longer
Maintained equipment consistently outlasts neglected equipment by several years. Deferring a full replacement is where the return is realised.
Agreements
Select an agreement
Prices are per system, billed monthly. No fixed term and no cancellation fee.
Essential
$14/month
One system · billed monthly
- 1 seasonal tune-up per year
- 10% off all repairs
- Priority scheduling
- No overtime charges
Comfort
$24/month
One system · billed monthly
- 2 tune-ups per year (heating + cooling)
- 15% off all repairs
- Front-of-line emergency response
- No overtime or trip charges
- Annual filter supply included
Total Care
$39/month
One system · billed monthly
- Everything in Comfort
- 20% off all repairs
- Free diagnostic visits
- Duct & air-quality inspection
- Loyalty credit toward replacement
Multi-system properties and light commercial premises are priced individually. Contact us for a quotation.
Comparison
Agreements compared
| Feature | Essential$14/mo | Comfort$24/mo | Total Care$39/mo |
|---|---|---|---|
| Seasonal tune-ups per year | 1 | 2 | 2 |
| 22-point inspection | Yes | Yes | Yes |
| Repair discount | 10% | 15% | 20% |
| Priority scheduling | Yes | Front of line | Front of line |
| Overtime & holiday charges | Waived | Waived | Waived |
| Trip charge | Standard | Waived | Waived |
| Diagnostic fee | Standard | Standard | Waived |
| Filters included | — | Annual supply | Annual supply |
| Duct & air-quality inspection | — | — | Yes |
| Replacement loyalty credit | — | — | Yes |
| Transfers if you sell the home | Yes | Yes | Yes |
Scope of work
What a seasonal inspection covers
A typical visit takes 60 to 90 minutes and concludes with a written condition report, including any component we are monitoring but have not yet needed to replace.
Schedule an inspection- Inspect and clean condenser and evaporator coils
- Verify refrigerant charge and superheat/subcool
- Test capacitors, contactors, and amp draw
- Tighten all electrical connections
- Flush condensate drain and check the pan
- Measure temperature split and static pressure
- Inspect heat exchanger for cracks (heating visits)
- Test ignitor, flame sensor, and gas pressure
- Check thermostat calibration and programming
- Lubricate motors and inspect belts
- Replace or clean the air filter
- Carbon monoxide safety test
Agreement questions
Before you enrol
Can I cancel?
At any time, for any reason, with no cancellation fee. There is no fixed term.
What if I have two systems?
Each system requires its own agreement, and additional systems are discounted. Contact us with the details of your property for an exact quotation.
Do you schedule the visits, or do I have to remember?
We contact you. Cooling inspections are scheduled in spring and heating inspections in autumn, so you do not need to track the dates.
Does the plan cover repairs?
No. The agreement covers scheduled maintenance and applies a discount to repairs. It is not an insurance policy, and we would rather state that clearly in advance.
What if my system is old, or I just moved in?
Both are suitable. Older systems benefit most from regular maintenance, and a recently purchased property is the ideal point at which to establish a baseline inspection.
Ready to enrol?
Enrolment takes a short phone call, and we will schedule your first inspection during it.